I think it's in deplorable condition. I feel that they have not respected the neighborhood, letting the building get in that condition.

The condition of the house is deplorable. It's a mess.

I think the building is in very good condition,

It did not feel like a neighborhood, but a cemetery.

Customers may think, if they don't see a truck in my neighborhood, that we're not working on the problem. But we're working on those large feeder lines that serve lots of customers and could be blocks from the neighborhood.

We think we should be building bridges, not fences.