I think Mr. Corrigan was a little to close to his baby and did not have the ability to make the hard decisions necessary to focus on the right products.

Joe has demonstrated great ability in communicating the system objectives of our researchers and developers to our traders. As we continue to expand our proprietary product offering, this will be instrumental in ensuring that our day-to-day trading operations personnel understand our objectives so we maintain exceptional performance levels.

It's our goal to provide our customers with the ability to find, discover, and buy anything they want on the Internet, and that includes financial services. Customers have been buying books about personal finance, retirement, colleges, and so forth. So this is a natural extension.

It had a significant impact on our ability to communicate and function.

They are putting their hopes on a sharp snap-back in the market. Management has been in denial for a while, and they continue to be in denial. If the snap-back isn't reasonably sharp, they have to think about very, very deep cuts in spending.

My dad (Joel Berger) has always told me to make other people look good and that's what I've always tried to do. I've found that if you make other people around you look good, you'll end up looking decent, too.