I was a chronically shy child. That kernel of my younger self is still there, but I've developed mechanisms to deal with it.

I can't think of anyone I admire who isn't fuelled by self-doubt. It's an essential ingredient. It's the grit in the oyster.

Any child can be developed, it depends on how you do it

When I was younger, I used to be super, super shy. I still find myself being scared of things.

The principle of acting in good faith is at the heart of decent work.

Resolution, like responsibility, is a product of ownership, and kids can't resolve a conflict until they figure out how they contributed to it.