I was all screwed up in the head ... under serious drug influences at the time. I am sorry this all happened. I have remorse. I feel real bad.

Everything that happened wasn't supposed to happen. The whole thing was not purposely done. It was an accident, self-defense, something not intended.

When I went to investigate, this was the only time I was at the facility.

It is a big adjustment. The higher you go the faster you have to play, the less time you have to react. You have to be mentally adjusted to the rapid changes.

The frequent-flier programs really were extremely successful because they generated for the first time brand loyalty, which you never had before. It gives them the opportunity to charge a premium over the low-cost carriers.

He has what it takes and with good planning, I think he can stop the Ethiopian this time round.