If all we're doing on the Internet is giving people another opportunity to vote, you can predict it's not going to work, ... If the definition of working is getting more people to vote.

We had to turn away a lot of people in July. We're giving Winston-Salem and the Triad another opportunity to see the show and us a chance to try a few things to see what works.

Lots of people are on the Internet and it gives them an easy opportunity to help out.

There was an unparalleled level of initial giving after the tsunami, and the Internet has made donations even easier. But the donations are only as valuable as their use: aid agencies need to be able to account for how efficiently and effectively they use donations, and for how timely their response is.

It's our No. 1 complaint. The Internet and e-mail are giving these people new lead-in ways to address people.

It's a practical example of how the Internet can help make traffic flow more smoothly just by giving people access to up-to-date information. If it means some people slightly delay or re-route their trip, then it makes life a lot easier and less stressful for commuters.