If I complain about a traffic jam, I have no one to blame but myself.

It looks like a traffic jam out in the parking lot.

I'm the worst person to be stuck with in a traffic jam.

Keeping customers is about the experience, and the employees control the culture and temperature of the business. Never forget that.

If they all go real fast at the same time you get a traffic jam and performance goes down.

In business or in life, focus on the things over which you do have some control. And don't fret about all the other problems. Most of the time, they don't come true anyway!