If people don't think they will get a refund, they put it off. This just gives them an excuse to put it off.

Easter is a business killer.

The average guy probably still believes that April 15th is the filing deadline.

People will be pleasantly surprised at the differences.

We're hopeful that will curb the abuses, ... Unfortunately, some of these operators, they're just rogue business people. They're not afraid to threaten people who can't pay.

Most people want to keep working. Most people, if they are really not able to work will say, 'I can't come in this week, or this month, or these four months,' but they really want to reintegrate to work when they are able to.