If they're not wanting to provide that service I'll stop giving out their number.

If you had a ticket to come today and you want to be reimbursed for food loss you will be reimbursed for food loss.

We made the decision to ask those with only food damage to use other resources.

The projections are for it to go west of us, but we don't want to be caught unprepared.

[For now, the Red Cross will reimburse those that lost food. But a final decision on the matter will be decided soon.] It's not going to change day to day now that we have a better assessment of the issues in this community, ... And we won't be making changes in those decisions again.

If you count customer service as giving customers what they want, they have done a good job -- like Station (Casinos) has -- of giving customers quality food at the right price and decent value on their machines.