I'm ashamed that business and government has knuckled under. It's terrible.

They do it from the heart. They don't get any funding for it from the state or federal government.

The fans, Mr. Cohan, they deserve better, and they're going to get better. I've got a terrible taste in my mouth. ... I don't feel we lack talent. How that talent plays together and ultimately wins together, it's my job to fix, because this year did not go the way I wanted it to, and that's on me. There's no place else to look but right here.

the government is responding.

Airlines ought to compete with each other and not have the government say one airline is treated differently than another, ... That is the problem I have with this bill. It looks like it would help Northwest but doesn't help a carrier like Continental.

We're working closely with the Shanghai government, but obviously we're not there yet.