In order to get the sale , the shopper must be thinking of your product or service at the moment they are making a buying decision.

If your only point is the criticism of someone else’s point, then you really don’t have a point of your own.

I have never seen a Six Sigma project fail due to poor math skills. I have, though, seen may fail due to poor people skills.

Imagine a 40-to-50 percent sales tax -- that would cheer everybody up,

Essentially it was a means to create enhanced service capability for financial institutions.

Essentially it was a means to create enhanced service capability for financial institutions. It started on the East Coast and has gone off in all directions because it has so many benefits.