In our business, things look like a failure until they're not. It's pretty binary transitions.

You look at marketing: everything that's happening in marketing is digitized. Everything that's happening in finance is digitized. So pretty much every industry, every function in every industry, has a huge element that's driven by information technology. It's no longer discrete.

Information technology is at the core of how you do your business and how your business model itself evolves.

What matters is 'Have you done a better job of making our experiences feel like home on Windows?' That's our real goal, and that's what we're going to stay focused on.

Longevity in this business is about being able to reinvent yourself or invent the future.

At our core, Microsoft is the productivity and platform company for the mobile-first and cloud-first world.