In the international markets ... the first- and business-class customers are about half the revenue on the airplane. These are customers who for a 12-hour journey are looking for a different experience.

United is committed to being an industry leader in customer satisfaction among frequent business travelers. Sean looks at our business through the eyes of our customers, and under his leadership, we will continue to create the experiences we expect for our customers throughout their journeys, develop products to meet their needs, and improve customer satisfaction.

We challenged our agency to depict the life experiences of our frequent business travelers in a thoughtful and differentiated way. The quality and uniqueness of Dragon's innovative animation technique helps us to achieve our goal of making that special connection with our most valued customers.

an inner-city, working-class kid.

When I think of Layne, I think of a class organization and a nice team. He goes about his business quietly. He is always well prepared for every game. I've even had him teach at our clinic because he can help so many coaches.

For those travelers lucky enough to fly business or first class, beware of the feeding frenzy.