It is a key priority for Citigroup to resolve major cases like this one and to put a difficult chapter in our history behind us. By doing so, we will be better positioned to realize our goals.

There is naturally a tension between short-term and long-term, ... The key is, you can never sacrifice your long-term growth, your long-term reputation, to the short-term. You miss a quarter, you miss a quarter. You miss a bunch of quarters, that's a different matter.

The Dow [showed] some resolve. I think it [had] to do with a key report on employment that indicates the jobs picture may be firming up.

He's the one who would wear it.

We had terrific results, yet we're not firing on all cylinders. The one we're not firing on is our consumer business, which we saw good customer interaction and lower credit costs, but we also saw revenue growth was not where we hoped it would be.

The key to longevity is to learn every aspect of music that you can.