It was being done at the lower levels within the agency.

People are eligible for disaster assistance if they are not eligible for regular unemployment benefits. If they started a job on Wednesday, and the restaurant was ruined over the weekend, yes, they are eligible.

It's much easier to contact people when you have those receipts and people are beginning to realize they have to pay this.

Yes, it seems we've got this mutant gene in our human personality that makes us susceptible to this same kind of mistake over and over again. It's really uncanny how we build these beautiful multicultural edifices and then allow this switch to be flipped and everybody goes, 'Oh, the other, get them out of here.'

I loved being away from school. I didn't really fancy school that much when I was little; it wasn't until I was in third or fourth grade that I really settled down at school and I was much happier at home with my mum and she was very creative and sort of fostered all my interests.

The bottom line as far as I was concerned was presenting to the public who Gerry Ferraro was.