It's an important job to be the public face of something that gives people hope, and I take that seriously.

I went from living my life anonymously for 58 years to being a public figure known globally in a matter of minutes.

People really are our most important resource, and people who don't realize that and choose not to live that way, choose not to lead that way, are paying a price for that in many of our companies, many of our organizations.

If you take one of the first flights out in the morning, typically the airplane and the crew have arrived the night before. When you're not waiting on an inbound flight, there are fewer delays.

I'm less shy now than I was as a kid. After Flight 1549, my family and I had to become public figures and more complete versions of ourselves. I had to teach myself to become an effective public speaker.

I think it's become an economic necessity for people to be able to learn and grow throughout their lives, because most people can't get through their entire career with one skill set. We have to keep reinventing ourselves.