It's really important for children to have good morals and good manners, and that they're thoughtful of other people and that they learn the consequences of their actions.

Good manners sometimes means simply putting up with other people's bad manners.

Don't misunderstand good manners for passivity.

Good manners are appreciated as much as bad manners are abhorred.

Then [good manners] must be inspired by the good heart. There is no beautifier of complexion, or form, or behavior, like the wish to scatter joy and not pain around us.

It used to be just CIA agents with ear-pieces who walked round with preoccupied, faraway expressions, and consequently regarded all the little people as irrelevant scum. Now, understandably, it's nearly everybody.