It's a natural add-on to services that we're already providing. Video is just another application you can put on the network.

The cost of providing our services isn't going to go down.

It might add a little urgency to efforts that are already under way.

Cisco has sort of straddled the fence with working with Microsoft. This is another approach that moves toward a Linux-based, appliance-based model for voice applications that should fit into most businesses' strategies whether they love or hate Microsoft.

We saw products in use that were pretty impressive. There was a lot of new stuff on the presence-management side, and Cisco should be able to tie these things together better than a lot of other companies could because of their comprehensive systems.

There's definitely going to be nervousness around the event and a kind of inertia. My wife has already asked me not to come into work that day.