It's all about giving [homeless and low-income clients] choices in their lives, and he's very skilled at doing that.

Some [homeless people] have had work accidents and have lost their jobs, some have severe mental disabilities, some have addictions. Each of these, I think, has a certain special nature to social services that would bring to bear on their case in a way that gives them control over their lives.

It's been quite a success as far as I'm concerned.

He has a wonderful touch with people, and a great depth of knowledge about social service.

Designers are giving more choices in fuller bottoms that ever.

Now more than ever, presence is becoming an essential part of the communications infrastructure, giving customers choices and preferences for interacting with their co-workers.