It's amazing what a smile and pointing can achieve. As well as some apologizing.

The class will teach me about their customs and what's important in their cultures. I should know something about everyone's culture being represented here in the village so that I can represent them outside the village as their marketer.

This is definitely going to help me because now I'll be able to go into the shops where the merchants are bilingual, and show them and share with them what knowledge I have of the Spanish language. I think it will give us a chance to share opportunities, to be on the same playing field and work towards a common goal.

Always keep your smile. That's how I explain my long life.

Because there are so many complicated distinctions between the categories of services, I think [investors] don't really understand them. You've got to be concerned about what kind of disclosures investors are getting when it's so difficult for the professionals themselves to understand it.

People like to be around him. He's a great kid, and he readily accepts the coaching.