It's kind of bittersweet when they leave, because you get so connected with their families. When I leave every day I feel blessed. It's a good grounding place.

It's just a privilege to be there with these families when they're so raw.

It's just a privilege to be there with these families when they're so raw. You just have to set yourself in the hallway, take a breath and go in and do what you need to do.

My name's Jennifer Ellison and one day I'm going to be famous!

[That announcement came on the heels of 30,000 layoffs just the day before at aircraft maker Boeing, which expects deliveries to fall seven percent this year, and more than 20 percent in 2002.] This is not a ripple effect, ... This is a tsunami.

The day has gone by without a hitch. We're very excited it went so smoothly. We had tested and retested for this day for months.