It's really not too much different from other businesses. You buy at wholesale and sell at retail. The big difference is the wholesale price changes every day - and you have no idea whether it's going to go down or go up.

This is one of the most difficult retail businesses to be successful at because with most businesses, you buy finished goods, put them on the shelf and sell them, ... But in the flower business you are buying raw product, manufacturing the goods and then selling them, That's where you lose your shirt is the manufacturing, or assembling of arrangements.

There's a big difference between being privileged and being spoilt. My parents always said, 'Spoilt means ruined, and you're not ruined, just incredibly fortunate.'

The difference between performance and outperformance often comes down not to what you buy, but how you buy it.

Whether it's food service or new retail, we're not just trying to fill vacancies. We want businesses to succeed. We want the right type of businesses.

We could sell in Pueblo. We just couldn't buy in Pueblo.