It's the next level of triple-play [data, voice and video], the ability to differentiate per customer and treat each independently.

We were playing not lose instead of playing to win. When you play not to lose, then your offense is controlled. We made some poor decisions. It's not over until the fat lady sings.

We wanted to show him we can play a little defense, too.

You still have to play to win. Losing can't be an option.

It is going to be unique to Fort Wayne. It will be in the center of town, and something that people will take an extra five or 10 minutes to get to.

We were outraged, to put it mildly.