Jerry was always there with a big smile.

A smile should be the most important thing you put on before an interview. Even before you answer the phone, make sure you smile. It changes the tone of your voice and people can tell.

Now that you have to account to shareholders, it's different. It's a change of the guard.

You can't get to the start gate with an elephant for a thoroughbred horse race. It's going to be a change in culture; everything is going to take on a new persona.

My theory is, if you force yourself to smile enough, then you start to feel it. Which comes in handy all the time.

A beautiful person is someone who stays true to themselves and their spirit; someone who is self-confident and can make you smile.