Laminar airflows can have eight times less heating than turbulent ones.

They are the ones who feel it most when any kind of heating price increases come along. Unfortunately, when they pay for their heat, they do without something else. You might have to cut back on medicine or food. With the clients we serve, it's a decision they have to make every day.

If you've had a turbulent August/September period, ... It's less likely you're going to get sucker-punched in October.

I also kept 14 percent of the portfolio in cash, wanting to conserve bullets for less turbulent times.

I had packed all my stuff. I had about eight bags in the airport. I put my house up for sale. For something like this to happen it was very, very stressful.

Someone came in and said they had a $700 heating bill.