left the officers no choice.

For the safety of all the public, for the safety of our officers, we need to understand intimately all that can be learned from that incident, and that is our intention, to learn, and to make changes where necessary and to do it in as transparent a manner as possible,

Make no mistake about it—we dodged a bullet here, perhaps many bullets.

We can no longer rely on the federal government to be our principal source of information, ... The federal government on that day gave almost no information.

These incidents have left the officers numb.

I have a temper, and it can flare from time to time, but as I've gotten older and more experienced, I think I use it in a controlled way. Oftentimes, I'm acting.