Listen with the intent to understand, not the intent to reply.

Listen with your eyes for feelings.

You can't live principals you can't understand.

Really seeking to understand another person is probably one of the most important deposits you can make, and it is the key to every other deposit.

Seek first to understand and then to be understood.

When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.