Lotus's efforts around the Mac were pathetically unsuccessful, which is sad.

I woke up nights, worrying that Lotus was out of control - that no one would know what to do.

I routinely failed to understand that 'simple and straightforward' would have been a much better product strategy for Lotus.

The culmination of all of that was the decision to start a company, which became Lotus, to do a product, which became 1-2-3. By the time I reached that point it had been four years, and it felt like a lifetime, but really it was kind of evolutionary.

Jazz was a bomb. That was also the low point of Mac sales. People had just written it off.

Often, the disconnect between the marketing hype around a new product and what the product actually does is astounding.