Management, at every level, is about the effort to frame challenges, define end states, and allocate resources to navigate between them.

When you delegate work to the member of the team, your job is to clearly frame success and describe the objectives.

Innovation and disruption are the hallmarks of the technology world, and hardly a moment passes when we are not thinking, doing, or talking about these topics.

Despite demand, the BlackBerry avoided offering generalized web browsing support.

It is impossible to count the blessings I have received over my years at Microsoft. I am humbled by the professionalism and generosity of everyone I have had the good fortune to work with at this awesome company.

The industrial revolution that defined the first half of the 20 century marked the start of modern business, typified by high-volume, large-scale organizations. Mechanization created a culture of business derived from the capabilities and needs of the time.