Many self-help books give you these neat, tidy formulas that are really illusions. They dupe people into thinking, 'Well if I can just do that, then everything's going to be okay.' My work differs in that I don't offer quick solutions and simple explanations.

It's okay to make mistakes. Mistakes are our teachers - they help us to learn.

I'm a tidy, neat person. But I'm not a maniac.

We're not where we need to be at all. I don't have any quick fixes or any quick formulas. If we did we did, obviously we'd use it.

I try to get people thinking, to consider their pasts and presents, ultimately encouraging them and giving them the tools to embrace the work of reshaping their lives.

You find out in life that people really like you funny. So what do you give 'em? Humor. And then if you show them the other side, they don't like you as much. I find, too, that I can hide behind the idiot's mask being funny, and you never see the sorrow or the pain.