My father, when I was very young, used to say to me, 'If you are ever in an emergency, if you are ever in a fire and everybody gets very excited, very emotional, then you become the calmest person in the room',

We all stand together to help each other and to help those who need our help in the future.

Make yourself calmer than you feel, force yourself to pretend you're calm and you'll be able to figure out how to get out of there if you remain calm. So I kept reminding myself of that. I was in charge, I was the person they were looking to and if I lost it they all would. I would have to say to myself, 'You've got to remain calm, you've got to stay focused.'

I would have to say to myself, 'You've got to remain calm, you've got to stay focused.'

It was just a whimsical idea that escalated when so many crazy ladies took it up.

When I said the city would be stronger, I didn't know that. I just hoped it, ... There are parts of you that say, 'Maybe we're not going to get through this.' You don't listen to them.