My mother always used to say when picking up a product, 'Would you give this to the Duchess of Windsor?' Well, that's lovely. But the Duchess of Windsor is dead.

To be a great leader, you firstly have to like people. If you don't like people, at the end of the day they will figure this out and you can't lead them too well.

If you don't sell, it's not the product that's wrong, it's you.

When you live in the shadow of a big tree, you have to run twice as fast to get into the sunlight.

If tomorrow all of America were to become paternalistic, we would beat the Japanese every day of the week. I think that the concept of accusing someone of running a paternalistic company, that's not an accusation. One should compliment someone on that.

If you don't sell, it's not the product that's wrong, it's you.