On my desk I have information from institutions that show there were more [than the 4m shares talked about by Mark Bristow].

I have an obligation to share with the people of this state information that may well be credible to affect their lives, ... More importantly, I want them to know that we have gone the extra mile to protect them.

This is not where we normally get information, ... But Porter is more than willing ? and encouraging ? to take a serious look at these sources to see what value they might have.

Complying with COPPA is not trivial. You have to have a clean site, gathering no information whatsoever, to be safe.

[Not everyone is sold on crisis consultants. Linda Gray, assistant vice president and director of news and information at the University of Central Florida in Orlando, says that] to a certain extent, the worse the crisis, the closer to home you should deal with it. ... You ought to be dealing with the crisis, not explaining things to somebody else.

Technology just means information technology.