One of the things I'm trying to get better at is apologizing when I make mistakes. That's been a big priority of mine.

It would be better for everyone if we deleted everything by default and saved the things that are important to us.

I don't want to disrupt anything. We never conceive of our products as disruptive - we don't look at something and say, 'Let's disrupt that.' It's always about how we can evolve this and make this better.

Typing and read receipts make a lot of sense for messaging. You write a letter, you put it in an envelope, you send it to a friend, and you want to know when they get it. It's like FedEx - they let you know when the package gets dropped off.

The social marketing teams of big companies will always figure out a way to advertise on Snapchat. I'd like to create a space for people who have a lot of talent but not a lot of reach.

It's important to be thoughtful and mindful about the things you say to other people.