One of the things that we probably do different than most motels is that our front desk does the laundry.

You're going to hear a lot [of names]. There's probably going to be a laundry list, because there are a lot of people that [owners] consider qualified. That's what this is all about. And, sure, whether it's discussed in sessions or just informally in the hallways, it's the one thing that is going to dominate the week.

Front desk clerks at Hilton are generally empowered to listen to any reasonable request. We probably wouldn't treat you to a $500 dinner for two, but if you're walked from the New York Hilton and Towers, we might take you over in our limo to a suite at the Waldorf-Astoria.

If your desk isn't cluttered, you probably aren't doing your job.

Once there is a bill on his desk addressing that, he's willing to open it to other issues.

Laundry is another issue to arise in the near future as these folks need clean clothes ... and as we get more people in there will be more of a demand for resources. A lot of these folks who've been in motels since Saturday are running out of money.