One the main reasons we have performed quite well is because we've chosen the right areas to be involved in. To a degree, it's buying back the family silver.

We're not doing it because we're a charity. We're doing it because we're a New Zealand company and it's in our interests that New Zealand is better off and more competitive as a nation.

For environmental reasons, for congestion reasons, there's very much a national focus on improving public transport. The outlook for the sector is good and we expect a considerable increase in patronage over the next 10 years.

Just keep your place where you are right now or improve.

Each person that comes in right off the street, we give them the basic training of how to stay safe around the animal and how not to hurt the animal.

Our decision to implement changes in supply chain operations is a difficult one, but it is the right one for the business. The high costs of an inefficient supply chain are simply not acceptable. By moving quickly we will capture substantial savings this year, and be positioned to reap even greater cost savings in fiscal 2000 and beyond,