Organisations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control.

We have created trouble for ourselves in organizations by confusing control with order.

Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it appears that bosses would rather be in control than have the organization work well.

In these troubled, uncertain times, we don't need more command and control; we need better means to engage everyone's intelligence in solving challenges and crises as they arise.

I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.

Probably the most visible example of unintended consequences, is what happens every time humans try to change the natural ecology of a place.