Our research shows that as much as 15 percent of Sears store sales are influenced by customer research on Sears.com. That number is even higher for appliances -- as many as 20 percent.

created a structure under which not just investment bankers but also research analysts and sales personnel all reported to him, and all devoted their efforts to securing for him an ever greater share of Silicon Valley's investment banking business.

Scale is important to get the right ratio of research and development over sales.

direct sales force and the focus of our research and development investments.

Comparisons to a very strong year-ago November are difficult. However, our sales remain generally healthy.

While demand is moderating, sales remain healthy on an historical basis.