Our shelter is under water so we're not able to take them back right now. I'm not sure when we'll be able to head back to our animal shelter.

We're authorized by law to go in and provide food and water, ... Some people are getting a bit liberal with the spray paint, but we need to know if we have to go back in to leave more food.

About 400 get here every evening. Only about 20 people a day find their pets here.

Unlike the people, ... the animals don’t have a choice to leave, so we stay with them.

It’s just overwhelming, ... There are countless thousands of abandoned pets in the city. And hundreds and hundreds are stuck inside their homes.

Everyone wants to know about Snowball.