People have had that old mentality that (child care) is just like a baby-sitting service.

We not only lose children. We lose adults, too. We get some frantic people. If anybody loses a child, that's where they would want to report to.

Public service used to be the highest of callings, until people like Madame Voldemort vilified it.

We are at 100 percent service, although the utility companies aren't quite at 100 percent generation,

We are starting to establish the basic things you would need to get service started at an airport.

No one wants something like this to happen. The fact is we are absolutely focused on restoring service to our customers ... and in this case we did so in record time.