People may have feelings about an issue in some amorphous way, but then something happens that crystallizes these feelings and that helps people distinguish between position A and position B. Wedge issues sharpen those feelings.

Donald Greenberg

Feelings People

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Managers need to be aware and provide a workplace where people can communicate negative feelings without fear of reprisal.

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On gay marriage, for instance, Democrats were all over the lot on the issue. Republicans used it to sharpen their message - that this is what we stand for on this and all these other social, moral values as well.

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Everyone who comes out of the process clean will have that much more credibility,

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[So does this bode well for Bridgeport?] I think so, ... A corruption investigation is a good thing. It shows something is being done.

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[Donald Greenberg, chairman of Fairfield University's politics department, is not surprised that the probe is ongoing.] Investigations are like spider webs, ... One leads to another and that to another and so on.

— Donald Greenberg