Personal shoppers in big department stores are seriously under-used.

I despise shopping and department stores.

We're not going to have any Canadian department stores any more.

There's a lot of redundancy in these stores. If the idea of this merger is to make these department stores more similar to each other, that won't add value to consumers, ... Consumers want differentiation and variety in products. Price isn't their only consideration.

The trouble with glossy magazines is that they tend to be stuffed with articles about handbag designers - the sort of women who, with their perfectly styled lives, immaculate houses, and adoring partners, make you want to become a hermit.

A lot of women find that their workwear acts as armour.