Poor motivation and alertness cause complacency

When leaders lack expertise, nothing else works

Your leadership responsibilities are the real golden stripes

You all know," said the Guide, "that security is mortals' greatest enemy.

Most people who want to get ahead do it backward. They think, 'I'll get a bigger job, then I'll learn how to be a leader.' But showing leadership skill is how you get the bigger job in the first place. Leadership isn't a position, it's a process.

He was a generous but subtly demanding boss.