Professional services business continues to improve. Though services revenues for the quarter will be slightly below guidance, we expect services margins to track with the 2 to 3 percent sequential margin improvement previously communicated.

Clearly we are disappointed by these results. The battery business remains an albatross around the company's neck and it will take a least a quarter before these issues are cleared up.

We believe management wanted to reset the guidance bar as low as possible following four downward earnings revisions in the past six months.

Quarterly revenues were lower than expected due to a shortfall in software license sales. We are not satisfied with these results. However, our emphasis will continue to be on selling our more than 70 distributed products, which tend to be smaller transactions.

Dieter is very special, and he's had a tremendous impact.

We are very disappointed with our software sales results. In spite of our best efforts to work closely with the investment community to set reasonable and attainable expectations for the quarter, the softness of the market had a significant impact on our results. Once again, we had several large deals that did not come in at the end of the quarter.