Sandwich every bit of criticism between two layers of praise.

There are two things people want more than sex and money... recognition and praise.

Dare to risk public criticism.

Every silver lining has a cloud.

For every failure, there's an alternative course of action. You just have to find it. When you come to a roadblock, take a detour.

Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life.