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Service standards create the standard of expectation that you and all team members follow when interacting with customers.


Amber Hurdle

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GEORGE M. ETHERIDGE There's an expectation built into Nortel's valuation for the company to outperform relative to expec...
CHRISTIN ARMACOST Leaders must exemplify integrity and earn the trust of their teams through their everyday actions. W...
MARILLYN HEWSON We know customers have a choice when they fly, and we know they value an on-time schedule. Everyone ...
LEE MACENCZAK It's a whole new way of doing business. You have to make sure you follow up with customers and are d...
CURTIS CHAMBERS What that means for customers is that they're going to see a remarkable turnaround time and a return...
DAVE LEWIN After all, if you have the majority of customers, then what you do becomes the standard. Your compet...
DOUG GWYN When we replace a sense of service and gratitude with a sense of entitlement and expectation, we qui...
STEVE MARABOLI All that said, however, it is recommended that members with questions contact the customer service n...
LESLIE PORRAS Full wait service is standard in all theaters.
DENNIS BUTLER Now more than ever, presence is becoming an essential part of the communications infrastructure, giv...
IRWIN LAZAR We're relieved that they found the problem and got everyone's service restored. It's frustrating for...
FLAVIO GONZALEZ I like to open for a band as it brings on sort of a challenge and it makes things more interesting. ...
KELLY JONES When a blind man bears the standard, pity those who follow.
PROVERB The central issue is that they will not change fast enough to meet customer needs. Customers will ei...
JAMES CANTON The central issue is that they will not change fast enough to meet customer needs, ... Customers wil...
JAMES CANTON The combined companies will create substantial benefits for consumers, trade customers and sharehold...
JEFF M. FETTIG Firms need to ensure that their ability to provide effective customer service keeps pace with their ...
ARTHUR LEVITT Profit in business comes from repeat customers, customers that boast about your project or service, ...
W. EDWARDS DEMING That's a very critical phase in customer service because you can start to really understand what...
SANJAY KUMAR Your mission statement, vision statement, core values, and service standards provide a clear focus f...
AMBER HURDLE The choice of offering SMS [Short Messaging Service] and USSD [Unstructured Supplementary Service Da...
LEN PIENAAR For all their sakes, there needs to be strong supervision when children are interacting with pets.
MICKI LAGUE All in all, medical team members are delighted with the progress, ... all of us remain vigilant to p...
JAMES THOMAS Learn to stop comparing your own abilities, successes, and failures to that of other people. Create ...
DR ANIL KUMAR SINHA We are going to create a group of companies where customers can have a reasonable expectation that t...
BILL BOST What we've backed away from at this point is the use of a proprietary standard and we want standards...
ERIC KRISS We are committed to delivering best-in-class services. Our industry-setting performance standards em...
ED MCGUINNESS [Robert Langer, director of Dell.com, notes that the Dell Talk area on the company's site also gives...
ROBERT LANGER Whether you have incredible products like at Apple or a great service business, it all comes down to...
BRANDON WEBB It has no enforceable standards to stop a union from conspiring with employers to keep another stron...
ANDREW STERN It didn't vindicate Mr. Sancho. You basically follow these industry standards, and you don't have is...
DAVID BEAR Intuitively, you would think service should be improving over time, and there's some indication that...
KIRK PARSONS From my own experience, I want to say that you should follow your heart, and the mind will follow yo...
KAILASH SATYARTHI The overall service experience such as billing, technical support, and repair are important to custo...
GAVIN PATTERSON Community service has taught me all kinds of skills and increased my confidence. You go out there an...
ANDREW SHUE We would like to set a standard for our building process, which would be higher than we've ever done...
BARBARA NALLEY The path you create then follow becomes the story of your life.
STEVEN REDHEAD I feel like the customers are going to follow us. They'll drive all the way to Wingate to shop with ...
CHARLES WHITESIDES God is the only being who is good, and the standards are set by Him. Because God hates sin, He has t...
FRANCIS CHAN Transmission of hepatitis C has not been linked with food service. There is no risk factor from food...
JENNIFER MORCONE Everything checked out okay. We take all threats seriously. We follow strict standard procedures.
PASQUALE DIFULCO We struggled with identifying the most effective way to service customers, fend off competitors and ...
BOB BERCKMAN When interacting with corporate government agents, always assume that they are corrupt until proven ...
STEVEN MAGEE Community service has taught me all kinds of skills and increased my confidence. You go out there an...
ANDREW SHUE All established order forms a line of resistance against the threat of rupture and places its meager...
JULIO CORTáZAR I have a great race team, great grew members, awesome health care team, endocrinologist, nutritionis...
CHARLIE KIMBALL [With his players, Hurdle] only talks about the good things, ... He tells you when she's diving down...
TODD HELTON Yes. He argued that we are the gods, that we create our own destiny. That what we are determines wha...
GLEN COOK Clearly, there are huge opportunities in improved customer service and increased business opportunit...
JEFF CEREFICE The PML-N is committed to public service mission, and it will continue to outcome every hurdle in ou...
SHEHBAZ SHARIF The team never quit, and three team members played an exceptional game, all over the field.
GAIL ANDERSEN Service & gratitude will fuel your relationship; entitlement and expectation will poison it.
STEVE MARABOLI The question is do we make (the service) available to all broadband customers or only BT broadband c...
IAN LIVINGSTON You have to be passionate about your business. If you don't love your business, you are doing a ...
PAUL ZANE PILZER It doesn't fix the problem that there isn't a single clear standard consistent with the law and our ...
TOM MALINOWSKI I follow three rules: find the opportunity to love and love endlessly, be kind to all and rude to no...
DEBASISH MRIDHA I believe very firmly that gay people of every stripe and age should be role models for all children...
ARMISTEAD MAUPIN Implementation of the new standards may require auditors to change their approach and perhaps the na...
CHUCK LANDES To create a new standard it takes something that's not just a little bit different. It takes somethi...
BILL GATES Today's results reflect overwhelming support for our proposed merger with US Airways, which will cre...
DOUG PARKER When art calls, you have to follow it. It doesn’t happen often, so take the opportunity when it st...
A.M. WILLARD One gift creates appreciation, many gifts create expectation.
TONY BRIGHT The goal for this program was to open the door to sport for these service members, and it's clear we...
JOE WALSH One marketing mistake many retailers make is not doing anything to recognize their best customers. O...
ALLAN KATZ The #1 Key in Customer Service is Very Simple, but Many Business Owners Never Follow-Through. Here I...
JOHN DI LEMME There are customers we serve, and customers we service.
-Captain Andreyasn
HOWARD TAYLER We are excited about the opportunity to provide innovative solutions to SAS, the world's largest pri...
TOM ADAMS In essence, we recognize the importance of surveillance of all members, particularly of their domest...
CARLOS SAITO What customers want is personal service. Retailers are struggling with how to provide that in a cost...
JEFF ERWIN If they can produce a transcript showing 14 core courses, then how can you challenge that? I would s...
DON OBERHELMAN These contracts and the introduction of the Lucent BSR underscore Lucent's expertise and knowledge i...
CINDY CHRISTY Your ideal customer should be attracted to the brand that rests on the fabulous culture you
cre...
AMBER HURDLE If I had a dollar for every time someone asked, “What do you think about this logo?” I’d be ri...
AMBER HURDLE Remember, you are not aspiring for perfection, Bombshell. You are aspiring for progress, one step at...
AMBER HURDLE The concept of “work-life balance” is a fleeting idea for a Bombshell. Instead, a focus on work-...
AMBER HURDLE A Bombshell wants it all, yet she is beginning to see she
can’t have it all at once.
AMBER HURDLE A Bombshell’s constant struggle is living up to her God given potential while also battling in her...
AMBER HURDLE A Bombshell, at her best, is a bold, brave, and unwaveringly confident woman in business and in life...
AMBER HURDLE Sorry, Sister. You're not “normal.” You're exceptional. You're a Bombshell. If this was easy, ev...
AMBER HURDLE Cheaper does not always equal better.
AMBER HURDLE Always, always, always smile.
AMBER HURDLE Who cares what insecure people think who are insanely jealous that you are OK with yourself?
AMBER HURDLE Much to the confusion of small-minded people, confidence does not equate arrogance.
AMBER HURDLE Don’t be bothered with what you think other people expect of you when it comes to your raw talent.
AMBER HURDLE Your personal brand is not the promotion of an
idea of who you are or even who you want to beco...
AMBER HURDLE Treat your employees like you would want to be treated if you were an employee.
AMBER HURDLE Train your new employee properly. Sounds so obvious, and yet it often doesn’t happen.
AMBER HURDLE Never take lightly that becoming an employer puts another person’s ability to provide for their li...
AMBER HURDLE You’ve got to get your team to not only understand your company brand, but also to understand thei...
AMBER HURDLE Values are the measuring stick for how
you make decisions in business: goal setting, employee c...
AMBER HURDLE The what to do can be taught; the how to do it is not as easy to pass on to someone who simply doesn...
AMBER HURDLE Exceptional customer service proactively manages your brand and reactively can turn upset customers ...
AMBER HURDLE Even if you delegate that responsibility, ultimately you are the one responsible for how
your b...
AMBER HURDLE

More Amber Hurdle

Your ideal customer should be attracted to the brand that rests on the fabulous culture you
cre...
AMBER HURDLE If I had a dollar for every time someone asked, “What do you think about this logo?” I’d be ri...
AMBER HURDLE Remember, you are not aspiring for perfection, Bombshell. You are aspiring for progress, one step at...
AMBER HURDLE The concept of “work-life balance” is a fleeting idea for a Bombshell. Instead, a focus on work-...
AMBER HURDLE A Bombshell wants it all, yet she is beginning to see she
can’t have it all at once.
AMBER HURDLE A Bombshell’s constant struggle is living up to her God given potential while also battling in her...
AMBER HURDLE A Bombshell, at her best, is a bold, brave, and unwaveringly confident woman in business and in life...
AMBER HURDLE Sorry, Sister. You're not “normal.” You're exceptional. You're a Bombshell. If this was easy, ev...
AMBER HURDLE Customer service has everything to do with consistency, systems, training, and the habits you and yo...
AMBER HURDLE Cheaper does not always equal better.
AMBER HURDLE Always, always, always smile.
AMBER HURDLE Who cares what insecure people think who are insanely jealous that you are OK with yourself?
AMBER HURDLE Much to the confusion of small-minded people, confidence does not equate arrogance.
AMBER HURDLE Don’t be bothered with what you think other people expect of you when it comes to your raw talent.
AMBER HURDLE Your personal brand is not the promotion of an
idea of who you are or even who you want to beco...
AMBER HURDLE Treat your employees like you would want to be treated if you were an employee.
AMBER HURDLE Train your new employee properly. Sounds so obvious, and yet it often doesn’t happen.
AMBER HURDLE Never take lightly that becoming an employer puts another person’s ability to provide for their li...
AMBER HURDLE You’ve got to get your team to not only understand your company brand, but also to understand thei...
AMBER HURDLE Your mission statement, vision statement, core values, and service standards provide a clear focus f...
AMBER HURDLE Values are the measuring stick for how
you make decisions in business: goal setting, employee c...
AMBER HURDLE The what to do can be taught; the how to do it is not as easy to pass on to someone who simply doesn...
AMBER HURDLE Exceptional customer service proactively manages your brand and reactively can turn upset customers ...
AMBER HURDLE Even if you delegate that responsibility, ultimately you are the one responsible for how
your b...
AMBER HURDLE Understanding who isn’t your ideal customer sometimes helps you better clarify who is.
AMBER HURDLE The thing is, If you try to market to everyone, then you successfully market to no one.
AMBER HURDLE Before you can decide on your brand fonts, colors or imagery, let alone your messaging, you need to ...
AMBER HURDLE You can’t be “it” for everyone. In fact, if you try to please everyone, you will please no one...
AMBER HURDLE If your culture is how you do business internally, your brand is what people believe about you exter...
AMBER HURDLE Ain’t nobody gonna separate from their
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AMBER HURDLE Your mission statement outlines why your company exists. It doesn’t have to be all fancy-pants, ju...
AMBER HURDLE Creating a company culture is the first operational step in becoming a bold, brave fempreneur. It cr...
AMBER HURDLE When you have a strong company culture it will shine through your brand and you can authentically sa...
AMBER HURDLE Your brand is what your customers and
potential customers think about you; your culture is who ...
AMBER HURDLE To gain your share of the market, you must show how your company is different and how your culture p...
AMBER HURDLE With a strong personal brand, you become the only option in the eyes of your ideal customer.
AMBER HURDLE While a mission statement speaks to why a company exists, a vision statement communicates what you w...
AMBER HURDLE Only you can create bold goals that attract success for your business as you use your God-given gift...
AMBER HURDLE I always say that my success has been three parts support and encouragement from my amazing network ...
AMBER HURDLE A plan is not putting you in a box and forcing you to stay there. A plan is a guide to keep you on c...
AMBER HURDLE Do your best in the day, for the day, and then work on tomorrow when it comes. Show yourself grace a...
AMBER HURDLE Your company culture is the internal foundation on which everything in your business builds.
AMBER HURDLE Be sure to ask for help, and vent or brag on your progress along the way.
AMBER HURDLE My greatest joy is in helping others be their best.
AMBER HURDLE It was once him and her, but she lost him and thought for a long time she wanted him back more then ...
AMBER She gives and gives but he never really gives back its her and only her, who is in the relationship,...
AMBER That kind of stuff, the notoriety, the pomp and circumstance, I think he's aware of it, but he doesn...
CLINT HURDLE He played short catch yesterday and long toss today. We'll try to get him up on a slope and throw to...
CLINT HURDLE He'll take infield [on Wednesday] and if he still feels good after that, he'll go ahead and catch a ...
CLINT HURDLE I still envision that duck swimming on the pond,
CLINT HURDLE The faces became very familiar at times.
CLINT HURDLE He made them hit the ball on the ground with regularity. He made some good pitches.
CLINT HURDLE The second year is when you expect a full recovery.
CLINT HURDLE We're not looking to fiddle around too much, but they both have qualities that we can take advantage...
CLINT HURDLE Spinning out of his delivery. Most of the times when he misses, it's (to his) arm side.
CLINT HURDLE We've got different plans for Bonds. We're only going to pitch to him in innings that end in vowels.
CLINT HURDLE I think we've talked about it all -- his humility, his work ethic. He has a unique passion for the g...
CLINT HURDLE You have to like what you see. His humility. His work ethic. His passion for the game. . . . The bea...
CLINT HURDLE He has hit everywhere he has ever been, so why shouldn't he hit here . . . . He is just a real good ...
CLINT HURDLE We're starting to make some marks in the right direction on the road. The layout of the land behind ...
CLINT HURDLE He's had a nice (hitting) streak. Has he been hotter? Yes,
CLINT HURDLE That's not the way it is. I think it takes some pressure off of him. And it shows those guys what th...
CLINT HURDLE It is something we have dealt with since Day 1. You can't recreate that environment. It's just the a...
CLINT HURDLE Things we have talked about for three months, he has been able to put into play. He has had a challe...
CLINT HURDLE It will be a good challenge for us.
CLINT HURDLE We had our chances, but didn't come through. Now it's time to focus on the Reds.
CLINT HURDLE He came in and helped Band-Aid things together and put himself in a good position for what might hap...
CLINT HURDLE He painted himself in a corner and fought his way out. That showed some pitch ability. One, some for...
CLINT HURDLE I think the jury is still out on his bat. We'll work more with him and maybe see if there's a little...
CLINT HURDLE We're not going to accept being OK.
CLINT HURDLE He's not going to be invited back to be a part of the starting rotation. We have interest in bringin...
CLINT HURDLE Kim was very efficient with his pitches. He's so confident right now.
CLINT HURDLE He pitched without the fastball we've seen previous to this,
CLINT HURDLE We got enough mileage out of our long ball tonight before the marine layer hit. That's the latest I'...
CLINT HURDLE Those kind of games are signature games. You're lucky if you have one of them in your career.
CLINT HURDLE I had a script but didn't need it. There's no chance for this to work unless his head and heart are ...
CLINT HURDLE If you watch the game, you know why. He's the best defensive catcher we have had here. Defensively, ...
CLINT HURDLE There was some hype [when Kim first came to the U.S.] and she showed us the reason for the hype. Tha...
CLINT HURDLE You don't want to say it, ... but you're thinking, 'What if it's not healthy?' You're still going to...
CLINT HURDLE If he's made a better play in his life in a baseball uniform, I'd like him to tell us about it.
CLINT HURDLE That was the result of a lot of work the last three weeks, in which (Francis) analyzed what had been...
CLINT HURDLE These are opportunities for growth. Everybody made a statement tonight that took the ball.
CLINT HURDLE Offensively, he is finding his niche. I think he is well aware there is probably more there. Most of...
CLINT HURDLE He's got skills, but I told him they weren't playing out. And if the skills he has don't play out he...
CLINT HURDLE What would you do if you were manager, and you brought a man into the office and you challenged him ...
CLINT HURDLE In Philadelphia, they said three-quarters of the world is covered by water and the other quarter is ...
CLINT HURDLE I didn't put a lot of stock into the [scouting] reports, other than the fact they said he was a good...
CLINT HURDLE What's unfortunate is the baggage the new players are carrying around. Of course, we acquire our sha...
CLINT HURDLE We have always been big on guys on the bench being versatile.
CLINT HURDLE It was kind of an oxymoron, me passing him in my Mitsubishi Montero. That used to tickle me.
CLINT HURDLE I've got an accountability and responsibility to do whatever I can to help this team win a ballgame,
CLINT HURDLE Those guys (the middle relief) have some good numbers on the back of their bubble gum cards.
CLINT HURDLE If he throws 100 pitches, he's got to pitch five innings.
CLINT HURDLE After he gave up that homer in the sixth, I think he had a little talk with himself. He just put the...
CLINT HURDLE If he stays the course with it, obviously he'd be thrown into the mix. But again, time will tell. Le...
CLINT HURDLE He is as good as any catcher I played with or had on my team. He has top-shelf skills defensively.
CLINT HURDLE We were up there hacking like chefs at Benihana's the first three innings.
CLINT HURDLE We've seen this guy before in a Pirate uniform. He's no-nonsense. He comes after people. He's not af...
CLINT HURDLE Like a hot knife through butter.
CLINT HURDLE Just giving him a rest, right in the middle of spring training. We just want to slow him down a litt...
CLINT HURDLE His humility, his work ethic and he has a unique passion for the game. And he's going to be what, 21...
CLINT HURDLE We're not looking to bring a large number of people up, and try to pinch-hit and then pinch-run, and...
CLINT HURDLE We can definitely get used to (having Kim around), because while he's had his trials and tribulation...
CLINT HURDLE That was vintage Coors Field. Last bucket wins.
CLINT HURDLE It would be like guys talking about cars. Rebuilding a carburetor is nothing for them. For me, that'...
CLINT HURDLE I think we'd like to see his ceiling or find his niche,
CLINT HURDLE It's not free. He is going to invest in his future. It's a good plan.
CLINT HURDLE I thought he handled a couple of challenges very well. I thought his first 10 pitches were up a bit,...
CLINT HURDLE I think it was as important for the group to win without Todd in the lineup as it was for Todd to se...
CLINT HURDLE We couldn't buy a hit when we needed one. We went three games where we got the hit when we needed it...
CLINT HURDLE As a player, I was a quick-fix type guy, ... I wanted it now. The society we live in wants everythin...
CLINT HURDLE We stuck him in there when we ran out of other options last year. He settled into that role real wel...
CLINT HURDLE Until we have somebody ready to replace him, we'll be patient. We're not looking for a replacement, ...
CLINT HURDLE Kiwis need to Push Play for 30 minutes a day on most days of the week to reap health benefits. Winte...
DEB HURDLE We're thrilled that our message is reaching the right people. Throughout the year there was a consis...
DEB HURDLE Somehow we have to find a way to get him involved.
CLINT HURDLE He hit his spots, had a good split and worked his fastball on both sides of the plate. We're not on ...
CLINT HURDLE We are what we see. We are products of our surroundings.
AMBER VALLETTA If it comes back, I think that Friday night is not a good night to be on.
AMBER TAMBLYN When you're caught up in the storm or, you know, just the turmoil of everything that there is an...
AMBER FREY Me being a compassionate person, I would never hold any grudges against my ex.
AMBER ROSE I haven't personally experienced bullying, but when I was in high school, I had a best friend wh...
AMBER RILEY In the end, it all comes to choices to turn stumbling blocks into stepping stones.
AMBER FREY I personally think that if you deny something or if you hide something you're inadvertently admi...
AMBER HEARD This will be the fourth time I've seen this film. I'm very proud of it and I think it's ...
AMBER TAMBLYN My very best friend died in a car accident when I was 16 years old. That was the hardest blow emotio...
AMBER HEARD It requires bravery to do something no one else around you is doing.
AMBER HEARD And one of my other friends could not believe in God if he came down and tapped her on the shoulder....
AMBER TAMBLYN I've always been a private person, and I've always valued my private life.
AMBER HEARD I was raised by my father; I was daddy's girl.
AMBER HEARD We didn't take Charlize Theron seriously until she did 'Monster' and became physically u...
AMBER HEARD I'm pretty blessed when it comes to clear skin. I owe that to being Cape Verdian. My whole famil...
AMBER ROSE I think I relate to all the characters in one way or another. I'm a chameleon like that.
AMBER TAMBLYN You use the same things you learn in school, but you get to take it further. You get to spend time w...
AMBER WILSON We've just been dedicated. We're playing hard ? and together.
AMBER WILSON The two things that people have the most trouble with when running a small business are record keepi...
AMBER WILSON It was the same old Nick.
AMBER WILSON We're definitely happy with the success up to this point. And the thing that makes it the most satis...
AMBER WILLIAMS The main goal is to just be more focused. The competition is going to be much more competitive and I...
AMBER WILLIAMS No matter how much people talk about us or laugh, we're still going to fight. It's frustrating. But ...
AMBER WILLIAMS For my family, we don't have a lot of money, so I have to earn my own keep. If I want something, I h...
AMBER WILLIAMS Modeling isn't boring.
AMBER VALLETTA It is in the mind and the heart where we meet. It's not the body-the body will change.
AMBER VALLETTA If you can be funny, it means you're intelligent. Your brain is working fast.
AMBER VALLETTA I am a kid. I'll always be a girl at heart.
AMBER VALLETTA Getting rest and just drinking a lot of water and taking care of yourself and getting out and exerci...
AMBER VALLETTA I don't think it's always good to read lots of poetry.
AMBER TAMBLYN I could never say that one religion is wrong. I could never say that this person's God is wrong, I c...
AMBER TAMBLYN Honestly, I am not trying to discourage anyone from becoming an actress, but if you want to become o...
AMBER TAMBLYN But I didn't even see God in the show as being very spiritual, I see him or her, it, as being someth...
AMBER TAMBLYN Being a performer myself I can understand that, but I think that poetry, for me, might be less about...
AMBER TAMBLYN And one of my other friends could not believe in God if he came down and tapped her on the shoulder....
AMBER TAMBLYN And a lot of times in slam poetry I feel like people are so worried about the performance that the w...
AMBER TAMBLYN A lot of young poets today, from what I've heard and experienced, can't get their heads past George ...
AMBER TAMBLYN A lot of people think I'm cynical when I talk about acting. The truth of the matter is, I just don't...
AMBER TAMBLYN A business like acting is 90% luck. You can be a star one minute and out of work the next.
AMBER TAMBLYN Sometimes our girls tend to lose concentration, but they were able to stay focused for nine innings,...
AMBER STARKEY You do the best you can. The last couple of days have been pretty windy. Today is cold and windy, an...
AMBER STARKEY She was one of the leaders of our team. I'm excited for her, and I think she is ready to play at the...
AMBER STARKEY All the other sports are still going on. We have girls in soccer, weightlifting, basketball, and you...
AMBER STARKEY She did a great job in goal, very confident. She saved some great shots.
AMBER SMITH If anything, what improved our game to score those goals were our quicker passes. Once we start pass...
AMBER SMITH If anything, the reason why they scored that goal was a mental lapse. I feel like the girls, there w...
AMBER SMITH Our forwards were able to outrun them easily. I think we just had a better attack than they did.
AMBER SMITH They were excited to come out and they played really hard. We needed this win to get our spirit up. ...
AMBER SMITH Out of anybody, we look to always beat Sky View. They're our biggest opponent. They are a tough team...
AMBER SMITH We actually came out pretty flat-footed. Even though we had a lot of goals, they had a lot of mental...
AMBER SMITH I am a huge fan of lists (I actually make lists of the lists that I need to make).
AMBER SMITH My first year in Hollywood was a virtual comedy of errors. I was told I was too tall, and too beauti...
AMBER SMITH This is probably one of our hardest losses all year,
AMBER SMITH At four, you have to play the highest low seed, which is usually the sleeper team. The third seed to...
AMBER PRUITT If we can move into third place I think that would be a great spot for us.
AMBER PRUITT Honestly, because I knew after last year that I could get it, I set a goal at the beginning of the y...
AMBER PRUITT I don't think I've understood how much it means yet. We've had maybe 14 people who have done it (at ...
AMBER PRUITT After working with a charity, I plan to work with many charities now in the future.
AMBER PETERSON I've always been a natural artist. I've always had a passion for art. And I've never actually worked...
AMBER PETERSON I think each artist has their own way of painting, and it really brings out an artist's personality ...
AMBER PETERSON It feels really good to get the medal. It takes a lot of stress off my shoulders.
AMBER PETERSON I was too mental the front nine. I was happy the way I finished because of how bad I started.
AMBER NICHOLSON (First) is an obtainable goal. That is our top goal right now.
AMBER NICHOLSON She was telling me totally new stuff that my other coaches hadn't. Now I believe in her, and I'm wil...
AMBER NICHOLSON I was more consistent today. Most of us improved today and made out goal.
AMBER NICHOLSON In that district, she is particularly vulnerable given her record. Voters have demanded an investmen...
AMBER MOON Given the pay-to-play Republican style of politics that is ruling our state, the question should be ...
AMBER MOON Its time for Gov. Perry to step up and pay attention to the educators and parents of Texas, who have...
AMBER MOON We're unsure yet. We're still trying to figure it out, how to proceed.
AMBER MOON The Texas Democratic Party will of course abide by the ruling of the Texas Supreme Court and give ca...
AMBER MOON I have no doubt that we can beat the upcoming teams. But everyone has to contribute and we have to w...
AMBER MCFEELY There was something missing from their team, maybe fire or something. And we were given the opportun...
AMBER MCFEELY They (Cal) started full court pressing us. And we didn't handle the pressure and make the right deci...
AMBER MCFEELY Other than when all of my tests seem to fall on the same day, it really isn't that bad. If I didn't ...
AMBER MCFEELY Their minds are focused one way, instead of focusing on both the sport and with class. During practi...
AMBER MCFEELY I play basketball because I love it, and I love the competition, but I realize that school comes fir...
AMBER MCFEELY But you don't think about it until it happens to your family. So what if it was a car stereo? It's j...
AMBER MARGAREJO It's going to be a long, long, dragged-out process. The doctors can't tell if she's ever going to be...
AMBER MARGAREJO She's hateful right now. She can't do anything for herself. ... She's a very independent person. She...
AMBER MARGAREJO It's just a shock. You go from one day everything being OK to your life being upside down.
AMBER MARGAREJO Thank God she's still with us. She's pretty much my best friend. ... She would call me 10, 12 times ...
AMBER MARGAREJO We lack experience. We don't have the leadership to make the right decisions at the right times.
AMBER MAGNER This is a real pivotal weekend for us. This weekend will tell us a lot about this team.
AMBER MAGNER