She's a creative and intelligent person with a very compassionate soul so she was very, very effective with our older clients.

If we're really concerned about negotiating the best prices possible, the best way is to buy in bulk for all 43 million beneficiaries. Wal-Mart figured that out. Wal-Marts in Baltimore and in Hartford (Conn.) don't negotiate on their own.

It is impossible for Part D to work for beneficiaries without full disclosure by plans of all relevant information.

The whole program requires people to pay a lot of attention, so much attention that many are not going to do it at all.

She wanted to do public interest work. She wanted to use her paralegal degree to help others. She's been terrific. She does work caringly and with a great deal of excellence.

She was a paralegal and advocate supreme. She truly cared about getting people the heath care they needed.