She's really OK. Her position is, 'I will shop where people appreciate my business, and I don't believe that any longer includes Hermes.

It is just really exciting. I have always been pleased (with the care), but now it will be even easier.

People were in the store and they were shopping. Oprah was at the door and she was not allowed into the store. Oprah describes it herself as 'one of the most humiliating moments of her life.

If you hit this stuff on the preventive end, people are going to be happier, healthier, there will be more productivity and less absenteeism and they will use [health] services less. It's the use of services that drive costs.

I consider myself lucky that Sheila Johnson, the cofounder of Black Entertainment Television, didn't choose to rest on her very impressive business laurels. Her luscious 100 percent modal scarves, printed with photos she takes all over the world, are gorgeous. Wearing one is like being wrapped in a hug.

So people ask, 'But how can you work for a friend?' I say it's because I know that the magazine is called 'O.' The bottom line is somebody has to have the final word. Oprah's not right all the time, but her record is pretty damn good. That's not to say you can't disagree.