Shouldn't there be one point of contact.

We are looking for all our processes to have a key set of measures, like a balanced scorecard. What is the financial side? What is the customer side? What is the employee side?

When our legislature gets a proposal from the private sector we can show them our results and measures.

The executive director wanted our focus directly on the CSE mission of getting more money to more children more quickly.

My parents wanted to be actors. They tried for years but didn't get anywhere. Then Mum got pregnant with me and they decided to make actors out of their children. You need your parents' support if you're going to do it. Otherwise who's going to ferry you to castings?

Boats are historically a very safe mode of transportation, ... Those boats on Lake George - both large and small - have run together every day for 30 years. It sounds to me like it was exactly the wrong combination of events that led to an unpredictable accident.