Simply touting 'one bill' and bundled discounts will not realize the full potential of bundled services. Service providers need to integrate different service features in a seamless way and build 'experience-oriented' packages that fit the distinctive needs and lifestyles of various consumer segments.

Cable operators have a great opportunity to bundle and offer wireless as a package to consumers. They can do cross-platform applications like gaming TV, mobile phone or computer, and tie-in interactive advertising with wireless. If cable wants to compete, it must offer the quadruple play.

(Retailers) just want to make a quick sale.

It makes them feel good. It makes them feel like they belong in Canada -- and it's not just lip service.

Willingness to win is half battle won, accepting the weekness and converting to strengths wins the remaining.

At Gloria Network, our clients and potential customers enjoy unmatched customer service. This includes free and friendly pre-purchase consulting, professional installation, and no-charge telephone support on configuration and usage. Most importantly, our core business philosophy is to treat our clients as business partners. The relationship does not cease when the sale takes place; this is when it just begins.