something like a president of the world or at least a president of the world's non-governmental organizations.

At least she's the president of something, which is more than I can say.

To manage a non-governmental organization is certainly worse than managing a firm,

Dysfunctional organizations do not take down or eliminate the most dangerous proliferators in the world ... nor do they aid in the disarmament of a country like Libya.

What this case highlights is the need for organizations with strong brand reputations to protect and become more vigilant against this sort of malicious activity.

In the first few years it was kind of like the Wild West. Organizations changed the way they documented policies, processes, and procedures, but not necessarily in a logical manner. What's happening now is that organizations better understand the kinds of documentation procedures that work — there are a lot of successful templates out there.